The milestone means around a fifth of Virgin Media O2’s broadband customers take out a Vault package
Virgin Media O2 has surpassed one million customers on the company’s joint venture, WouldA year from its launch.
Volt was launched within months of Virgin Media and O2’s merger in 2021, with the package aiming to provide consumers with a broadband speed boost, double the mobile data and discounts on connected devices – as well as its new. WiFi guarantee Which claims to be the fastest of any major provider in the UK.
Insights from Virgin Media O2 show that Volt customers enjoy average download speeds of 452 Mbps – which is over 100 percent faster than the average for non-Volt packages.
Customers can access a range of Vault bundles with packages from 100Mpbs to 1Gbps, as well as the Priority Scheme offering exclusive rewards and perks.
Jeff Dodds, Chief Operating Officer at Virgin Media O2, said: “We launched Volt within months of our merger as part of our commitment to supercharge connectivity across the UK and to disrupt the market to give consumers improved choice and a more affordable way to bundle the UK’s leading broadband and mobile services.
“Achieving this milestone just one year after Walt launched demonstrates the momentum behind us and is a testament to the quality of our offering and the real benefits available to our customers, which in the current climate have never been more valuable.”
One year of Vault
Since the merger in 2021, Virgin Media O2 has announced new products and initiatives for better connectivity in the UK, as well as new measures to help customers with the cost of living.
This includes plans to upgrade its broadband network to full fiber by 2028, continue to offer EU mobile customers
Virgin Media O2 has also launched a series of new Vault offers exclusively for small businesses by providing more speed, data and value for UK entrepreneurs.
Customers who take out a Voom Broadband service from Virgin Media Business and an eligible O2 Small Business mobile tariff can choose from free O2 4G backup for their Voom Fiber broadband or a boost to the next Voom speed tier.
As O2 customers, they also have the option to double their mobile data for free or get a free 4G mobile hotspot at no extra cost.